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History

The Early Years

Established in 1975 CCSCollect began trading as a London based debt collection agency.

The 1980's

CCSCollect grew through acquisition to provide debt collection and speciality tracing services throughout the UK.

The 1990's

Predictive Dialler, ACD, and UNIX mainframe system installed. Awarded ISO9002 Quality Accreditation.

Post Millennium

2003 Awarded ISO9001:2000 Quality Accreditation
2006 E´ solutions launched including Web and IVR payment options, paperless direct debit and Paypoint
2007 CCSCollect is launched as the ultimate expression of our purpose and success
2008 Cutting edge Fathom Caseflow collection system installed
2009 Awarded ISO9001:2008 Quality Accreditation
2010 New Avaya telephone platform, switch and Vocalcom predictive dialler. Computer hardware upgrade including servers and PC's
2011 Awarded Collector Accreditation Status via the Credit Services Association Collector Accreditation Initiative (CAI)
2012 Awarded ISO: 27001 Information Security