I have a letter, What do I do?
ccscollect has been passed your account and requested by our Client to recover payment from you. We aim to act in the best interests of both our Client and you, and we are here to help you as much as we can.
You must not ignore our letter. Your debt will not go away.
If you agree that the payment is due and are able to pay, you can do so by clicking here.
If you do not agree that the payment is due, or you dispute the amount shown on the letter, or you cannot make payment, then talk to us. It is in your best interests to resolve this issue as soon as possible. A member of our team will listen to your query, and ask you questions to assess the best way forward.
Ring us now on 0870 458 4285. Our office hours are:
0800 – 2030 Monday to Thursday.
0800 – 1930 Fridays.
0900 – 1400 Saturdays.
(Excluding weekends and public holidays).
Outside of these times, you can call and leave a message stating your name and number and a short message detailing the times we can call you back.
