1975

CCS began trading as a London based debt collection agency

1988

Installed computer system capable of exchanging electronic data with clients

1989

Merged with Central Credit Services Birmingham providing services nationwide

1992

Acquired Business Information Systems Ltd to strengthen tracing operation

1995

Predictive Dialler, ACD, and Motorola UNIX system installed and fully integrated

1997

Awarded ISO9002 Quality Accreditation

1999

Call Centre upgrade to allow inbound and outbound call blending

2003

Awarded ISO9001:2000 Quality Accreditation

2006

‘E’ solutions launched including Web and AVR payment options

2007

Re-branded to 'ccscollect' as the ultimate expression of our purpose and success

2008

Cutting edge “Fathom Caseflow” collection system installed